EASY CLEAN-UP – A removable mesh grate makes cleaning easy. To keep the area sanitary and minimize odor, we recommend washing with soap and water daily. No more torn pee pads!
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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